NetAPI was founded by network engineers with deep operational experience in multi-vendor production environments. We engineer modules to MSA specifications, program them for the target switch platform, and validate every SKU end-to-end on the firmware our customers actually run, at 60–80% below OEM list, with a three-year advance-replacement warranty.
We design, test, and ship optical transceivers for fiber networks. SFP, SFP+, SFP28, QSFP+, QSFP28, QSFP56, QSFP112, QSFP-DD, and OSFP modules from 1G all the way to 800G, coded to drop into any major switch platform.
Every module is built against MSA specifications, programmed for the target OEM (Cisco, Juniper, Arista, Dell, HPE, NVIDIA/Mellanox, and 25+ more), and validated end-to-end before it ships.
Industry standard is one year, sometimes two with a paid service contract. Ours is three and it's advance-replacement, so the new module ships before you return the failed one. Free shipping both ways.
Our support team are network engineers not tier-1 script readers. Replies within one business hour, 7 a.m.–7 p.m. ET, with on-call coverage for outage emergencies.
The SFP you put on the shelf today won't become e-waste when your network architecture changes. Re-code it for a new switch vendor, swap it to a different fiber reach, or trade it for a different connector at no cost.
Move an existing module's coding from one switch OEM to another. Cisco today, Juniper tomorrow, Arista the year after. Unlimited re-codes per module.
Eligible vendors: Cisco · Juniper · Arista · Dell · HPE Aruba · NVIDIA/Mellanox · Extreme · Brocade · Huawei · Fortinet · MikroTik · UniFi · 15+ more.
Swap one optic for another at the same speed but different reach, fiber type, or connector. One compatibility swap per module within 18 months of original ship date.
Sign in to your NetAPI account, open the order, and click Request return or exchange.
Pack the module in an anti-static bag and apply the prepaid label we send. Shipping is on us.
Re-coding: EEPROM update + full validation suite. Compatibility swap: we pull the new SKU from stock.
Standard ground in the U.S., free. Most exchanges are back on your dock within 5 business days.
Any customer who purchased directly from NetAPI or from an authorized reseller within the past 18 months. Modules must be in working condition failed units are warranty cases, not exchanges.
Nothing. Not for the program, not for the shipping, not for the new module. We'd rather earn the next 10 years of your network refreshes than nickel-and-dime the return shipping on a $40 module.
